Become a Facebook group moderator

Our Facebook support groups give people a safe space to connect and share their experiences. Volunteer Moderators help us make sure these groups remain welcoming, supportive, and safe for everyone.

Online support group icon: a computer screen showing six people. One of them is talking.

Summary

Volunteer as a Facebook Support Group Moderator with Leukaemia Care and help run safe, supportive online spaces for people affected by leukaemia.

What you’ll do

  • Approve and welcome new members.
  • Monitor posts and comments to ensure group rules are followed.
  • Encourage supportive and respectful discussion.
  • Flag safeguarding or welfare concerns to our staff team.
  • Work with Leukaemia Care staff to keep the group safe and positive.

What you'll gain

  • The chance to support people every day in a safe online space.
  • Experience in online community management and safeguarding.
  • The satisfaction of helping people connect when they need it most.

Time commitment

  • Flexible, but ideally checking the group daily.
  • Regular contact with our staff team for support.

Who can apply

This role is open to people who are:

  • Confident using Facebook and online communities (full training will also be given)
  • Empathetic and respectful of different experiences.
  • Committed to safeguarding and confidentiality.
  • Over 18 years old.

How we’ll support you

  • Full training on safeguarding, confidentiality, and group management.
  • Ongoing supervision and check-ins from the Volunteering Manager.
  • Access to our volunteer community for peer support.

Next steps

Need help understanding this information?

Our support team is here to answer your questions and provide guidance.

Contact Support

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